Patient Resources

For Our Patients

We Are Here to Help

Resources and information to make your experience at TFHC as smooth as possible.

New Patient Forms

Download and complete your intake forms before your first visit. Bring a valid ID and insurance card to save time at check-in.

Prescription Refills

Contact our office to request prescription refills. Please allow 48 hours for processing. Controlled substances require an in-person visit.

Medical Records

Request copies of your medical records by contacting our office. A signed release authorization form is required.

Billing & Payments

Questions about your bill? Contact our billing department and we will help you understand your charges and available payment options.

Appointments

Call our office to schedule an appointment. We do our best to accommodate same-day and urgent care requests.

Telehealth Visits

Virtual appointments are available for follow-ups and non-emergency visits. Ask our front desk to set up a telehealth appointment.

New to TFHC?

Becoming a New Patient

We are currently accepting new patients. Here is how to get started:

  1. 1
    Call Our Office

    Contact Palestine at (903) 221-0138 to schedule your first appointment.

  2. 2
    Complete Your Forms

    Arrive 15 minutes early or download new patient forms ahead of time.

  3. 3
    Bring Your Documents

    Government-issued ID, insurance card, and a list of current medications.

  4. 4
    Meet Your Care Team

    Your provider will take time to get to know you and your full health history.

Ready to Get Started?

Join the TFHC family today. We are accepting new patients and would be honored to be your healthcare partner.

Contact Us Today
Insurance

Insurance We Accept

We work with most major insurance providers. Contact us to verify your coverage.

Medicare
Medicaid
Blue Cross Blue Shield
Aetna
UnitedHealthcare
Cigna
Humana
CHIP / STAR

Don't see your insurance listed? Call us, we may still be able to see you. Self-pay options available.